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General Experience
INKTEL
MIAMI LAKES, FL
Customer service representative, October 2013 - January 2014
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Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
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Check to ensure that appropriate changes were made to resolve customers' problems.
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Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
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Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Employment
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